Better
for highly regulated & critical industries.
Businesses choose us to streamline and accelerate their PaperZero initiatives for sending, receiving, and providing better digital experiences.
Fujifilm Data Management Solutions
Fujifilm DMS is Australia's leading provider of business process outsourcing for customer communications management, helping enterprises and government agencies communicate more effectively and cost-efficiently with their customers.
Let's talkWhat We Do
Reduce your postage costs
Switch customers to digital channels, unlock bulk mail discounts, and access our nationwide print and mail lodgement across five states; we have the full range of solutions to reduce your postage spend.
Improve your speed and agility
Focus on your core business and let us help you communicate better and more effectively with your customers. We have the scale and capability to deliver projects at speed to allow faster realisation of your business goals.
Provide better digital CX
Support the channels that your customers want; online, mail, email, SMS, eInvoicing, and more. Fujifilm DMS’s multi-channel capability provides a fully automated platform to support all content mediums and improve customer experience.
Enable digital transformation
Competing internal projects and system limitations make delivering strong and natively digital experiences challenging. Our digital capabilities can quickly deliver customer portals and online interactive customer experiences.
Execute large digitisation events
We’ve executed some of the largest digitisation events in Australia for government and the private sector, and more, with activities ranging from elections to document preservation to whole of organisation records digitisation.
Automate your business processes
Introduce greater efficiency and a stronger customer experience by automating and enabling a digital mailroom; providing support for physical and digital channels, and improving claims, finance, and other business processes.
Our Services
Maximise your capabilities with our services.
Send
Swift and Secure Notifications: Provide exceptional digital experiences across all notification channels, meeting security and compliance needs, while meeting your security and compliance requirements.
- Bills & statements, letters & notices, direct marketing, and any other customer communication.
- Physical printing and mailing, digital notifications such as email, SMS, MMS, Peppol eInvoicing, and more.
- Multi-channel delivery management including secondary channel failover, client collaboration tools, comprehensive reporting and reconciliation, design services, and more.
Receive
Efficient Document Processing: Streamline incoming correspondence and digitise records through scanning, digital submission, data capture, and workflow automation with a trusted and compliant partner.
- Physical document receipt and scanning, digital document receipt via portals and email, advanced document classification and data capture, full custody tracking, automation, and reporting.
- Solutions for critical event and preservation digitisation, mailroom automation, business process automation, and any other document processing requirement.
Digital
Enabling Stronger Customer Experiences: Strong and compliant digital solutions offering great customer experiences that are integrated directly to Fujifilm DMS send/receive capabilities.
- Online portals for consumer and business integrated to your web presence.
- Secure document links and forms for use within SMS, Email, Paper, and so on.
- Content management solutions to drive stronger customer digital experiences and internal efficiency.
- User centred design to bring solutions to your business problems to life quickly and easily.
Our industry expertise and solutions
Fujifilm DMS can help any industry where there is a need to communicate frequently with your customers via a variety of channels, physical or digital. This includes the sending or receiving information from those customers, or engaging with customers online, we’re here to help.